Testimonials

Hi, I had a car I was looking at buying inspected on Wednesday the 23rd of June. Just letting you know that my inspector James was terrific and very thorough. He explained everything in detail and turned up early for our appointment.

Thanks, Cam

Hi Paul, I forgot to email back earlier, thanks for a very comprehensive and fair report.

It really covered the whole car well, and picked up some little things I didnt notice hen I checked it out. Definitely worth the bucks spent on your services we think..

Cheers, Kev & Kelli

Hi State Roads,

Thank you so much for sending through the report on our new car, just a quick email to thank you for the service you provided to us, very professional.

Kindest Regards, Debbie

To whom it may concern,

I booked a vehicle inspection today for an Ford XR6 (Booking Code: 19D3D8).

I would like to comment on the professional attitude from the team at State Roads.

I first called to make an enquiring on how the process works, the lady who answered the phone was nice and friendly and was happy to explain the details and price for inspection.

Once I had the details of the car, and when it would available for inspection, I then called again to make the booking. Again the lady on the phone was friendly and professional, going over exactly what the inspector would carry out, she also gave me the name of the inspector, his contact number and the time I should call him. I think that's a great process and is good to know who inspects the car, and even better when you get to talk to him afterwards.

Today was the day of inspection, I got the report and photos, and I must say these exceeded my expectations, i thought i would get 1-2 photos but received a photo for pretty much every fault found with the car, which is amazing.

I then called David the inspector, who was more than happy to go through the report with me, he was very professional and knowledgeable and his advice and experience was greatly appreciated. He knew his stuff, and had a great phone manner and was excellent at explaining the faults to me.

My overall experience with State roads was excellent, and I would be defiantly be using and recommending them in the future.

Thank you. George

Hi all,

I just wanted to congratulate you for a really thorough and impressive inspection.

I had an inspection conducted a couple of a weeks ago on a car I ended up buying. I was a bit hesitant at first, mostly because being an European car it is not uncommon for mechanics to bluntly state “I don’t touch those vehicles”, something I experienced in the past.

As it turned out, there was no reason to be concerned. Paul was tremendously helpful, knowledgeable, very professional and always ready to offer explanations and advice.

I will certainly recommend your services to family and friends.

Best regards, Paul

Hi Jo,

I just wanted to thank you very much for the State Roads pre purchase inspection. This is the first car I have bought all by myself (I'm only 45). I felt confident and pleased as punch with my choice once I had the report.
The inspector was punctual, and even picking up the keys for the car and then returning them was done willingly and professionally. He communicated the state of the car in terms I could understand, and was clearly satisfied in his job.

Great Service, Nic

Thanks Wim. I appreciate it mate. When I told the Sales Manager, he “begged to differ” on your findings. He couldn’t accept that the vehicle had 7 out of 11 panels resprayed! I have sent him your report and an absolute scathing email!

Cheers, Milan

Wim,

Mate thank you so much for pointing these things out, I can say without a doubt without you doing this inspection I would not have looked into it that much and would have done my dough on it. Once again thank you and I will be letting everyone know how you have helped me and I will be using your company in the future if needed.

Cheers, Shane Martin

Hi,

Yesterday I had the pleasure of having Paul check out a car that I am planning on buying and I wanted to let you know that he did an outstanding job. He was very professional and knew exactly what he was doing and was more than happy to dumb it down for me who has no idea about cars. I will be recommending your service to everyone I know.

Thank you very much.

Regards, Anand

Theo, thank you very much for the very thorough and comprehensive check.

You save me from a disaster

Regards John

Maybe the Competitors should take a leaf out of your book when it comes to flexibility around customer’s requirements, as they were unable to provide the service (emailed report) that I required. I would like to mention that they had a cheaper rate, I guess it just goes to show customers are willing to pay that little bit extra for the service they require.

Dear Stateroads,

Twice I have used your service and both times I've been been amazed and impressed with both the detailed reports and advice supplied by stateroads inspectors. A very professional service and I would strongly recommend this service to anyone buying a car. I can't praise you enough while telling my friends about you. Thanks for saving me thousands in repairs.

A very happy and relieved, Jonathon

Dear Wim

As I probably originally mentioned State Roads was referred to me by a client and although initially reluctant to book a vehicle inspection with a company I was not familiar with, after speaking with you initially on the phone whereby you confidently answered all my general enquiries, i felt confident and comfortable in booking the vehicle inspection with you. I would like to commend you on your exceptional customer service and found that not only was I provided with a detailed report but found that it was extremely helpful to have the personalised service of being able to speak with you directly on the phone after the vehicle inspection. I would definitely refer and recommend State Roads.

To whom it may concern.


Recently we used your vehicle inspection service.
We are writing to express our complete satisfaction with the whole process.
Paul Bell performed a very extensive inspection and the report we received was excellent.
He spoke to both my partner, Karin Thomassen and her son Trent.
He was courteous, helpful and very professional.

Thank you once again for a great service and we would not
hesitate to either use you again or to recommend to friends.

regards Darryl M. Karin

We had a car checked to today in Melbourne by one of your inspectors, Paul Bell.

I just wanted to pass on the fact that he did a very thorough job and was a very pleasant and patient person to deal with, answering all my questions.

Thank you State Roads.

Nic B.

Hi State Roads

I was recommended by a friend about your great service and thought why not try it out, because I have only ever been using Motoring associations. I was very pleased that you were able to check the car within the day that I called and it sped up the process of me buying the car. I would like to say thank you very much for the inspection - it is greatly appreciated. A great thank you to John (from Sydney) who was very very helpful, knowledgeable, prompt, polite and great in explaining to me what was needed in fixing the car. This helped me organise a better deal with the person selling the car which worked out perfectly.

The report was very easy to understand and I was very happy with the results. I will be telling my friends and family about how wonderful you guys are.

Many Thanks, Tracy Y

To State Roads Manager,

this is a letter of appreciation and acknowledgement of your Eastern Suburbs Mechanic Theo.

Buying a second hand vehicle has its challenges. Theo was excellent and for us, god sent.

We will certainly refer your company to all who need mobile mechanic work..

Thank you, Cheryl Cagle and her father Cliff W

I would just like to say thank you for a wonderful service that you provide.
I would also like to thank Jim for being very professional on time and very nice to talk to.
I am very impressed with the service all round and i will be telling all my friends about your service.

thank you, ashley h.

Just a quick note to thank Rick for his very thorough check on (our now) Mitsubishi Magna and his very kind service. I appreciated his help in explaining the report to me in a clear and informative manner which was important to me as I have limited knowledge in this field. I have no hesitation and certainly will be recommending Melbourne Auto Check.

Many thanks, Kerry Spence

Recently I had the pleasure of using your company's service to check my new car prior to purchasing it.
I was very impressed with the quality of assessment and professional, friendly and prompt service. The advice provided was useful and aided my decision to buy the car, reassuring me in me decision.

Could you please especially pass on my thanks to Theo, who completed the check. I would like to reiterate my appreciation of the thorough and personable service. In the past, I have used motoring associations service and now believe yours is above and beyond what they offer.

I will not hesitate in recommending you to family and friends.

Yours faithfully, Monica B.

Hi,

We would like to pass on our thanks to Theo for his outstanding customer service.

We are greatly impressed with the inspection report provided by Theo regarding the used car we have bought.
I have been present at inspections done by other companies but found Theo's to be more comprehensive and his manner friendly and polite. As I am not 'mechanically-literate' Theo explained his findings in such a way that even I could understand! I was even able to go home to hubby and relay what Theo had told me without getting confused between the tyres and head casket.

Overall we are just so impressed with your company and Theo - prompt, reliable, polite, thorough and your rates are very reasonable.

Well done - it was such a change to deal with a Gold Coast company that really does seem to care. We will be recommending your services and Theo to everyone and anyone!

Cheers, Jess and Nick Robb

Dear State Roads,,

I was worried about my purchase on a 1992 RX7. It is a rotary engine and not many people know a whole deal about rotaries.

Every time I'd think about purchasing a motor vehicle I'd first call Motoring associations and get an inspection.

I was referred to you by the dealer and I was pleasantly surprised that you offer a 5 page detailed report, instead of a 2 page summary that Competitors provide. Also you do guaranteed laser paint readings to see how much body work the car has had which I think is amazing.

Just want to thank the inspector Jason who came out to have a look at the car, and afterwards spoke to me on the phone with his recommendation.

He was very helpful and knowledgeable. He knew his way around a rotary engine and recommended some repairs which the dealer will take care of thanks to you.

God Bless you all, I will be referring you all to people I know.

Danny